Contact BeMineEmail: email@example.com Telephone : 07872 176022
Generic samples can be requested before placing an order for a cost of £5 which will be taken off the total balance should you place an order.
Quotations & Pricing
You will need a new quote if:
– The material used is altered – we quote for 350gsm white silk stock as standard unless requested otherwise.
– The quote was issued more than 30 days before the order is placed, this is due to rapidly increasing paper prices.
– You require a different quantity
Colour & Print Production
Colours will vary slightly from what you see on screen, because the colours on our screens show differently when printed. Printed colour may change slightly if printed in multiple batches – unfortunately we can’t guarantee orders made later will exactly match your previous order. Please be aware of viewing designs on a smart phone or tablet, as printed designs are created in CMYK colour profile which can distort when viewed on these devices.
Proofs will be sent prior to production for you to check, as a .pdf via email. PLEASE ensure the wording, design and layout are correct and mark any alterations to be made and return for us to change. We will then send a further proof for you to approve, any further changes made after this final sign off will be charged accordingly. Once we receive your written approval we will go to print after receiving the full balance. If you require a printed proof this will be supplied on request (one printed sample only, further sample will be charged for unless otherwise agreed)
All wording can be altered on artwork. It is your responsibility to thoroughly check the wording and spelling on the design. While we will make every effort our end to make sure there are no mistakes, we are human. It is your responsibility make sure you have the rights to use any poems, quotes, hymns etc used in your design.
The design fee is due upfront before the invitations will be created, the print charge is required before your approved artwork is sent to print. Design fees for gallery designs include personalisation of information and colours only, any adaptations to the design will be charged accordingly. This does not apply to bespoke work. A delivery cost is also applicable if you are not collecting and will be added to your quote. Collection from Horsham, West Sussex is FOC.
Cancelling an order will be subject to charges of work already taken out, assuming work has started by your agreement the design fee is non refundable. Returns will not be accepted after delivery. Any changes made after approved pdf proof has been received will be charged for.
Once delivered any loss or damage to the goods is the responsibility of the customer.
In the unlikely event of any mistakes made by BeMine, these need to be reported by email or phone to us within 7 days of delivery and we will do our best to rectify.
All designs are Copyright© 2016 BeMine Designs. All rights reserved.